Frequently Asked Questions

Q: How much does shipping cost?

A: We offer 100% FREE Standard US Ground Shipping ($0.00) on all orders across the United States with no minimum order requirement.

Q: How fast will my order arrive?

A: Orders placed before 2:00 PM EST (Monday–Friday) begin processing the same day. Handling takes 1–2 business days, and standard ground transit takes 3–5 business days via USPS, UPS, or FedEx from our Newark, Delaware fulfillment center.

Q: Are your products brand-new and authentic?

A: Yes. Every item sold by Intuit Mall Retail LLC is 100% brand-new, factory-sealed, and carries its original manufacturer warranty and verified GS1 UPC barcode.

Q: What is your return policy?

A: We offer a 30-day return window from delivery with a $0.00 restocking fee and a free prepaid return shipping label. Refunds are processed within 3–5 business days of return receipt.

Q: What payment methods do you accept?

A: We accept PayPal as well as all major credit and debit cards (Visa, MasterCard, American Express, Discover) processed securely through PayPal Standard.